Wednesday 25 June 2014

[M806.Ebook] Free Ebook Introduction to Tung's Acupuncture, by Dr. Chuan-Min Wang DC LAc

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Introduction to Tung's Acupuncture, by Dr. Chuan-Min Wang DC LAc

Introduction to Tung's Acupuncture, by Dr. Chuan-Min Wang DC LAc



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Introduction to Tung's Acupuncture, by Dr. Chuan-Min Wang DC LAc

The Tung system of acupuncture has gained tremendous popularity worldwide due to it's effectivess and ease of use. However, there is still limited information available regarding Master Tung's reasoning for choosing points when treating. Introduction to Tung's acupuncture is essential to understanding how to locate and correctly choose Master Tung's unique points based on five zang channel diagnosis. In this monumental work, Dr. Wang reveals previously unpublished information regarding Master Tung's five zang channel system and illustrates how he used this method by providing several of Master Tung's medical cases. This book also illustrates the use of facial and palmar diagnosis as well as a general method for choosing Master Tung's points based on pulse diagnosis. Recommended for Tung style practitioners of all levels, as well as acupuncturists new to the Tung system. Dr. Chuan-Min Wang, DC, LAc is a direct lineage disciple of Master Tung Ching-Chang and the director of the Illinois Chinese Tung Acupuncture Institute and founder of the Wang Acu-Chiropractic Clinic.

  • Sales Rank: #221225 in Books
  • Published on: 2014
  • Dimensions: 1.80 pounds
  • Binding: Paperback
  • 323 pages

Most helpful customer reviews

15 of 17 people found the following review helpful.
Two and a half really.
By Edwin Alvarez
I was trying to decide which of Tung's point book to get as a reference, since the Miriam Lee book was the only one I had, and I was told that Miriam's book wasn't too credible of a source for Tung's. So to Amazon, I go and noticed thus one after getting an email from a local practitioner. The author is from my area, so I thought of keeping things local. Well. It doesn't vary much from Lee's book except anecdotal usages. There are a lot of misprints also, and no way does the book get into any of the theory behind usage. This is pretty much a point location book with some clinical usage. I ended up getting a lot more from someone's seminar hand outs than from the book itself. I would of gave it more stars, but the misprints made me cross reference too much.

0 of 0 people found the following review helpful.
Great book for someone who has already studied Master Tung's acupuncture
By Eric
I own many books on Master Tung's acupuncture, including Palden Carson's translation of Master Tung's book (the first book out, which is pretty barebones and has virtually no clinical guidance in it), Dr. Wang's book, Dr. Maher, Dr. Young, and Dr. Lee's.

This book has some original clinical notes that reflect how Master Tung actually used his points, along with Dr. Wang's personal clinical experience. For this reason it is one of the better books currently available. However, in the absence of some good instruction, it will probably be hard for a practitioner to pick up this book and start effectively using Master Tung's points.

I suggest new practitioners seek out instruction from Dr. Young or Susan Johnson and add this book to their libary after already studying the system.

6 of 8 people found the following review helpful.
Great book!
By Mor Sao
The authors have presented those interested in this incredibly clinically applicable system of Acupuncture, with a great deal of information laid out in a manner that both is easy to follow and implement into your Acupuncture practice.

Many points were not only defined but the illustrations help to find it and learn how to needle the point as well.

Master Tung practiced a family system of acupuncture that is not seen in the mainstream but in the past few years has been steadily rising. I have used many of these points and concepts to help people in my clinic.

Books in English on Master Tung Acupuncture and like legs on snakes. Not that easy to find.

Packed full of information that can help you better utilize this system, those interested in this style of Acupuncture will not be disappointed in this book.

Come see why many Acupuncturists have started using this system. You can treat with fewer needles but with stronger healing responses from your patients.

A great book that should be in all Acupuncturists libraries.

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Tuesday 24 June 2014

[G945.Ebook] Free PDF Head Over Heels, by Sam Bailey, Jenny Bailey

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Head Over Heels, by Sam Bailey, Jenny Bailey

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Sam Bailey wanted a life on the land just like his father. He had it all planned―he'd finish his education, have a few years in the big wide world and then return home to take the reins from his dad, get married and raise a family. His own version of the Australian dream.

But when the car Sam was travelling in overturned on a lonely country road one Sunday afternoon, leaving him a quadriplegic, Sam discovered that in a split second your life can change forever, in ways that you had never imagined.

Head Over Heels is more than the story of how Sam conquered his disability through sheer tenacity and the unstinting support of family, friends, and doctors. It is a captivating romance. The day Sam met Jenny, an ABC rural journalist, he discovered love can come from the most unexpected places and overcome all boundaries.

Head Over Heels is a reminder to us all that when you love life, nothing is impossible.

  • Published on: 2015-12-01
  • Formats: Audiobook, MP3 Audio, Unabridged
  • Original language: English
  • Number of items: 1
  • Dimensions: 6.75" h x .50" w x 5.25" l,
  • Running time: 7 Hours
  • Binding: MP3 CD

About the Author
William McInnes is one of Australia's most popular stage and screen actors, and with the publication of his memoir A Man's Got to Have a Hobby and his novel Cricket Kings, he has become a much-loved writer too. In 2006 A Man's Got to Have a Hobby was selected as one of the Books Alive 50 Great Reads and William was named 'Australian Newcomer of the Year' at the Austraian Book Industry Awards, and in 2007 Cricket Kings was shortlisted in the 'Australian General Fiction Book of the Year' category for these awards. William received critical and public acclaim for his leading role in the film Look Both Ways, written and directed by his wife Sarah Watt. His roles in SeaChange and Blue Heelers have already made him a household name, as well as roles in Curtin and East West 101. William grew up in Queensland and has travelled extensively throughout Australia. He now lives in Melbourne with Sarah Watt and their two children.

From AudioFile
Sam Bailey's plan for a life spent working his Australian farm is derailed by a car accident that leaves him a quadriplegic with one partially functioning arm. After months of therapy, coupled with heavy support from family and friends, he meets a radio personality named Jenny, and his future brightens. Sam doesn't read his own story, but so positive and enthusiastic is William McInnes's performance that listeners will think he does. McInnes's Aussie twang doesn't hurt either. This is a straightforward reading of a straightforward story. Sam's love for Jenny and the land he lives on are evident. Join this "Jackeroo" for an uplifting ride! J.B.G. � AudioFile 2009, Portland, Maine

Most helpful customer reviews

3 of 3 people found the following review helpful.
head over heels
By ireader
Great true story,amazing couple, shows how adversity brings out the best in some people. Folks who moan and groan about how life isn't fair should have a read of this to get things in perspective. I did see Sam's Australian Story on television, so definitely wanted to read about him and Jenny. One gets no negative vibes whatsoever when reading about Sam's lows, which are far outweighed by his attitude, which leads him to experience highs others will only dream about.

0 of 0 people found the following review helpful.
... & get up & do things I would be happy.
By Lynn
If I could take some of Sam's courage & get up & do things I would be happy.

0 of 0 people found the following review helpful.
Amazing true story of courage and strength
By Lorraine Kranz
inspirational read for parent of recent road accident victim with similar health issues Gives courage to continue with physiotherapy and regain life to the maximum

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[R283.Ebook] Free PDF Psychology 7th Edition, by David G. Myers

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  • Sales Rank: #552198 in Books
  • Published on: 2004
  • Binding: Hardcover

Most helpful customer reviews

0 of 0 people found the following review helpful.
Beware Sexual Content
By J. R. Johnson
I absolutly love Myers textbooks on psychology-well written-interesting-and informative. However, unless you want to read constantly, and I mean constantly about sexual studies on erectile dysfunction,sexual arousal, sexual response, sex sex sex in EVERY module reguardless of the topic being discussed look somewhere else. I know that sex is a psychological topic (I am a psychologist) but this is ridiculous. I just don't understand it and I am not a prude! These textbooks are used everyday in high school AP psychology classes. In module three Myers uses a study by Collins 2004 in which it states, "The more sexual content teens see on TV, the more likely they are to have sex." How about how often they read it in their AP Psych class?! Honestly, every third page has a study example concerning sex. And even sexual jokes when discussing hearing loss by noise to encourage the use of earplugs, "Condoms or, safer yet, abstinence-is like earplugs or walk away." ha ha ha NOT! I really wanted to use these textbooks to teach my class but I honestly in good conscience cannot.

0 of 0 people found the following review helpful.
Book itself is a great study tool
By Lavine
Book itself is a great study tool, even if it's an older edition. I had to replace this book to graduate since mine got mixed up somewhere. I ordered mine from Molliebooks and they were very prompt.

0 of 0 people found the following review helpful.
Just as described
By Sarah Bailey
I loved the fast delivery and it came exactly as described in the description. I'm such a fan of this textbook I was so glad to be reunited with it again.

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Monday 23 June 2014

[L357.Ebook] Free PDF Neuromarketing en acción (Spanish Edition), by Nestor Braidot

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Se puede leer la mente del consumidor conocer sus motivaciones sus deseos y su proceso de toma de decisiones para disenar programas de marketing mas eficaces? De la convergencia entre las neurociencias y el marketing surge el neuromarketing disciplina cuya finalidad es incorporar los conocimientos en los procesos cerebrales para aplicarlos a la relacion entre la empresa y sus clientes en campos tales como la comunicacion el posicionamiento el producto el precio el branding y todos aquellos de los que se sirve una organizacion para lograr satisfacer las necesidades de sus clientes. En este libro Nestor Braidot le explica como aprovechar el neuromarketing independientemente del tamano de la empresa en la que pertenezca del producto que venda y del tipo de consumidores a los que se dirija. Un libro en definitiva que pone a su alcance tecnicas y conocimientos a las que hasta ahora solo accedian las multinacionales. Ponte al dia con la disciplina que esta revolucionando el mundo del marketing Por que elegimos Coca-Cola por encima de Pepsi? Por que tomamos la decision de colocar un producto y no otro de forma instintiva en el carro de compra? Nestor Braidot te lo cuenta en Neuromarketing una guia imprescindible para navegar y seducir a los consumidores Marc Cortes socio-director de RocaSalvatella y profesor de Marketing de ESADE. Por fin llega de la mano de alguien tan renombrado en la materia como lo es Nestor Braidot un libro en castellano sobre el neuromarketing Javier Piedrahita director del portal www.marketingdirecto.com

  • Sales Rank: #2073038 in Books
  • Published on: 2011-07-01
  • Original language: Spanish
  • Number of items: 1
  • Dimensions: 9.02" h x .49" w x 5.98" l, .70 pounds
  • Binding: Paperback
  • 234 pages

Most helpful customer reviews

1 of 1 people found the following review helpful.
Three Stars
By Adrian Chinchilla Solano
Good

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Wednesday 18 June 2014

[X660.Ebook] PDF Ebook Studying Leadership: Traditional and Critical Approaches 1st edition

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1st edition

  • Published on: 1601
  • Binding: Paperback

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Studying Leadership: Traditional and Critical Approaches 1st edition PDF

Saturday 14 June 2014

[T332.Ebook] Ebook HACKING: Learn Hacking FAST! Ultimate Course Book For Beginners (computer hacking, programming languages, hacking for dummies), by Gary Mi

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HACKING: Learn Hacking FAST! Ultimate Course Book For Beginners (computer hacking, programming languages, hacking for dummies), by Gary Mi

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  • Sales Rank: #19445 in eBooks
  • Published on: 2015-08-05
  • Released on: 2015-08-05
  • Format: Kindle eBook

About the Author
Gary Mitnick was born and raised in Southern California in August 20th, 1983. Ever since he was a child he has been enthralled by the wonders of computers. His passion for computers has led him to create several highly praised computer courses and books on various subjects. He is currently working on the completions of code name: PurpleTech, the worlds number 1 software development and resource website.

Most helpful customer reviews

21 of 21 people found the following review helpful.
Great Book
By Lisa Welch
I went through the book 2 times and I am sure that I will go through it again. This book has a lot of good basic information on hacking. I went through some of the examples and was surprised at what I could do. This is a good book for a newbie who wants to learn some initial information. The format of the book flowed well and the information was easy to understand. Great book!

20 of 20 people found the following review helpful.
Lots of useful hacking tricks inside
By Jenny Beals
I’m an avid reader and truly found this to be a great non-fiction book! I’m not really a “computer person” per se, but I always thought it might be cool to know more about hacking just because it sounded interesting. Well I totally lucked out at purchasing this book. The author does a great job of speaking in really clear layman’s terms that even I can understand, and gives great background about some cool hacking jargon that I’ve seen thrown around here and there (such as White Hat and Black Hat) that I never really understood. Also, there are actual, specific steps to achieve specific goals, that are so simple! I’m really excited to know how to run programs from my computer without having to really install them on my memory, for example. Who would have thought that that was even possible? I think this is an outstanding book for anyone who wants to know more about hacking, and maybe even try some out for themselves!

20 of 20 people found the following review helpful.
Good starter guide with useful links
By Michael H
As a newbie to hacking the book is ok, it has some good information, it mixes in tips with meaning behind what a hacker is, like how to do simple tasks for hacking, I would have like to see more in the book however it does give some useful links to places where you can advanced your skills if you want to further you hacking skills.
I would say have this as your starter guide and go from there.

See all 303 customer reviews...

HACKING: Learn Hacking FAST! Ultimate Course Book For Beginners (computer hacking, programming languages, hacking for dummies), by Gary Mi PDF
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Sunday 8 June 2014

[Q364.Ebook] Free Ebook Practical M&A Execution and Integration: A Step

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Practical M&A Execution and Integration: A Step

Few business activities can match Mergers & Acquisitions (M&A) in terms of the potential for reward and for danger. A successful merger or acquisition can allow a mid-tier company to leap into the top tier, bringing rich rewards to that company, and its employees and shareholders. The failure of a merger can, on the other hand, have a devastating impact, resulting a loss of credibility, destruction of value and in some cases bringing the parties to ruin. Depending on how you measure it, between 50% and 80% of M&A deals fail to attain their objectives, before or even after the deal is done. Practical M&A Execution and Integration is all about maximising your chances of success.

Merging, de-merging, acquiring or acquired, if your organisation is involved, or likely to be involved, you will need to manage the process, and following this Handbook will give you a clear, simple framework to get the job done and help your organisation move on and attain the benefits and promise of the deal.

The book covers the following core topics:

  • Fundamentals of M&A; the reasons for M&A, types of M&A deals and the challenges� they present
  • M&A Regulation
  • Successful M&A, covering M&A power and providing a detailed look at the processes and people involved
  • Delivering M&A
  • The unique issues of Banking M&A, which differs significantly from other types of M&A deals.

The final section consists of document templates and suggested tables of contents which are designed to be used alongside the advice in the book, thus making Practical M&A Execution and Integration the complete guide to constructing a successful M&A deal.

  • Sales Rank: #3658710 in Books
  • Published on: 2011-10-17
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.25" h x .95" w x 6.35" l, 1.37 pounds
  • Binding: Hardcover
  • 326 pages

From the Back Cover
Few business activities can match Mergers & Acquisitions (M&A) in terms of the potential for reward and for danger. A successful merger or acquisition can allow a mid-tier company to leap into the top tier, bringing rich rewards to that company, and its employees and shareholders. The failure of a merger can, on the other hand, have a devastating impact, resulting a loss of credibility, destruction of value and in some cases bringing the parties to ruin. Depending on how you measure it, between 50% and 80% of M&A deals fail to attain their objectives, before or even after the deal is done. Practical M&A Execution and Integration is all about maximising your chances of success.

Merging, de-merging, acquiring or acquired, if your organisation is involved, or likely to be involved, you will need to manage the process, and following this Handbook will give you a clear, simple framework to get the job done and help your organisation move on and attain the benefits and promise of the deal.

The book covers the following core topics:

  • Fundamentals of M&A; the reasons for M&A, types of M&A deals and the challenges� they present
  • M&A Regulation
  • Successful M&A, covering M&A power and providing a detailed look at the processes and people involved
  • Delivering M&A
  • The unique issues of Banking M&A, which differs significantly from other types of M&A deals.

The final section consists of document templates and suggested tables of contents which are designed to be used alongside the advice in the book, thus making Practical M&A Execution and Integration the complete guide to constructing a successful M&A deal.

About the Author

Dr. Michael McGrath is an established city professional, with over 15 years of experience working for some of the world's leading banks. He is currently a Head of Function for ADM Operations at Lloyds Banking Group. He is a former regional Chief Technical Officer at Merrill Lynch and Project Delivery Director at Bankers Trust and Deutsche Bank. He was a founder of Hibernia Consulting, a project delivery and risk management consulting firm serving major investment banking clients.
Michael has spent his professional life implementing complex change, in particular managing Mergers and Acquisitions from the announcement of the deal through to post-merger integration. M&A deals he has worked on include Lloyds TSB Group, the Deutsche Bank acquisition of Bankers Trust (then the largest banking acquisition ever made), the Bankers Trust acquisition of NatWest Markets (then the largest banking acquisition in the UK) and IBM's acquisition of Lotus Development.
Michael holds an MBA from the Smurfit School of Business; his MBA thesis won the Institute of Accountants in Ireland gold medal for research in 1996. His doctoral research examines risk behaviour in unfamiliar problem domains and he is probably the only person in the United Kingdom to hold a doctorate in banking M&A risk management.

Most helpful customer reviews

0 of 0 people found the following review helpful.
Five Stars
By Mark Walztoni
Excellent overview with several practical tools that are easily adaptable to most M&A integration challenges

See all 1 customer reviews...

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Saturday 7 June 2014

[I918.Ebook] Free PDF Devious (On the Run International Mysteries Book 5), by Sara Rosett

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Devious (On the Run International Mysteries Book 5), by Sara Rosett

Free-spirited Zoe Andrews has settled into married life and feels she has found her ideal niche working for a company that discreetly recovers lost items for elite clients, but her first assignment, which takes her to Edinburgh to recover a stolen painting, turns out to be more complicated than she expected.

Instead of simply getting in touch with contacts in the art world, Zoe finds herself tangled in a web of contradictions. Why would someone steal a not-so-valuable painting, and why was the thief attacked? Zoe’s search to find answers takes her from the ancient stone walls of Edinburgh Castle to the Baroque grandeur of Salzburg as she delves into a decades old mystery with ties to the present.

On the Run series:
Book One: Elusive
Book Two: Secretive
Book Three: Deceptive
Book Four: Suspicious
Book Five: Devious

  • Sales Rank: #140324 in eBooks
  • Published on: 2015-07-23
  • Released on: 2015-07-23
  • Format: Kindle eBook

About the Author
Sara loves all things bookish, considers dark chocolate a daily requirement, and is on a quest for the best bruschetta. Her stories and essays have appeared in Chicken Soup for the Military Wife's Soul, Georgia Magazine, The Writer, and Romantic Times Book Review. Publishers Weekly has called Sara's books "satisfying," "well-executed," and "sparkling." She writes cozy mysteries (the Ellie Avery series and the Murder on Location series) and a suspense series with a dash of romance (the On the Run series). Connect with her at SaraRosett.com.

Most helpful customer reviews

4 of 4 people found the following review helpful.
A Well Written Entertaining Mystery
By L. Kraft
**Please note: I was given a free copy of this book by the author in exchange for a honest review.**

Devious is the fifth book in Sara Rosett's On the Run Series. While Jack is attending a conference in Houston, Zoe is asked by her employer to discreetly recover a stolen painting and travels to Edinburgh, Scotland, where she finds nothing is what it seems. The painting, it turns out, is not very valuable and the person who stole it is attacked. Zoe discovers a mystery from the past is connected to what is happening now and together with Jack, travels to Salzburg to find out more about the painting. I don't want to say anything more because I don't want to ruin it for you.
One of the things that first drew me to this series is that while they start out here in the states, they span across Europe and stories are interesting and hold your interest. Devious, like the other four books in the series is well written, the story moves along at a good clip with twists and turns and it has great characterization. There is always something happening that keeps the momentum going. If you like a nice, entertaining mystery that moves along at a good pace with characters you can't help but like, then this series is for you.

1 of 1 people found the following review helpful.
Another fun trip with Zoe!
By Alicia F.
I always enjoy traveling with Zoe and I think that this was the best trip yet! We visit Edinburgh and Salzburg on this trip and I loved learning some of the history and culture that make each city unique.

One reason that I liked this 'trip' the best (so far) is that this latest volume is a bit slower in pace but still has the twists and turns that I've come to expect with the series. I loved the fact that I was never sure what would happen next. The characters continue to develop as well as the relationship between Zoe and Jack.

Although this is number 5 in the On the Run series, (and I prefer to read things in order), this one could be read as a stand alone as characters are introduced in a way that the reader learns enough about each without slowing down the book.

I couldn't put this one down and stayed up until 3:30 AM to finish it. Thank you, Ms. Rosett for allowing me to review!

Note: I received a copy of this book with no expectation of a positive review.

1 of 1 people found the following review helpful.
Happy to read the latest from Sara Rosett!
By Leslie Brasher
This is my favorite Zoe mystery to date although I have enjoyed them all! I love the opportunity to travel to Scotland with Zoe in this one, and I enjoy the relationship Zoe has with her husband. Sara's characters are so believable and enjoyable that I feel they would be friends if I met them in person. The mystery keeps me interested and the book is never slow. I'm happy to have had the opportunity to read it!

I was given an advance copy to read in exchange for my honest opinion, and I honestly love the book!

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Thursday 5 June 2014

[U762.Ebook] Get Free Ebook The Customer Support Handbook: How to Create the Ultimate Customer Experience for Your Brand, by Sarah Hatter

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How do you hire the best support team? What’s the best use of social media for support and service? Should we apologize for the inconvenience? The web’s leading experts are ready to share our answers and experience with everyone, plus share stories and radical advice for building your own exceptional customer experience. In The Customer Support Handbook, leaders in customer support bring their stories of brand failures, triumphs and best practices for support on the web. Finally, all you need to create your own amazing support team in one handy-dandy manual.

If you’re a CEO Or Founder: This book is your primer on the future of customer support - not just offering transactional service but intentionally striving to make your company’s customer service the new gold standard. Learn about the importance of engaging your customer support team with your product development, how to really measure customer happiness, and why you should be investing in your support staff as your top rung employees.

If you’re a customer support professional: This book is your validation, your reminder that what you do for a living is an important part of product development and the future of the web. Learn tips and tricks for offering the best customer support possible, including example replies for tough questions, recommendations on better language and tone to use in social media, and advice on handling difficult customers.

"Customer service is no longer just a job but a bonafide career path, and this book is your undergraduate degree.” - Richard White, Founder and CEO of UserVoice

  • Sales Rank: #934245 in Books
  • Published on: 2014-02-04
  • Original language: English
  • Number of items: 1
  • Dimensions: 8.00" h x .49" w x 5.00" l, .48 pounds
  • Binding: Paperback
  • 216 pages

About the Author
Sarah Hatter is a writer, public speaker and startup founder. She founded CoSupport in 2011 and has worked with over 200 companies since then, teaching excellence in customer support and user experience. Her public speaking career has lead her to present at Microsoft, Google, and Facebook, and tech conferences such as LessConf, MicroConf and the Business of Software Conference. She lives in Chicago, IL

Most helpful customer reviews

2 of 2 people found the following review helpful.
Informative and Entertaining
By Aaron Stewart
There's so much great stuff in here, and it's written and compiled in a way that makes it very engaging and entertaining, while still being very informative. Our company is known for our great customer support, so it's really cool to see so much of what we already do validated in this book, but it's equally if not more useful to get tips and insight on ways we can still improve. I love the guideline chapters at the end that take some of the stuff that was written in paragraph form earlier in the book and condensed to bullet points. That's going to be very helpful to continually remind ourselves of some of those best practices and guidelines.

I bought one copy initially so I could read it myself and see how beneficial it might be for my team, and after just reading a couple of chapters it was already clear that I want them each to own their own personal copy.

2 of 2 people found the following review helpful.
Absolute must-have for anyone that deals with customers and want to be good at it
By M. Morgan
If you run a support outfit big or small, this book will help you get your s#%t together (excuse my french). We run a 24-hour support operation that deals with inbound calls, emails, and chats. We used this book to first help us identify things we were doing that was not beneficial to our customers, then to train our agents on better ways to handle customers and situations. I ended up using the book a guide for one helluva training session and I'm making it a required reading for ll of the support supervisors. If you deal with customers, but this book!

1 of 1 people found the following review helpful.
Leveled up my customer support...and I thought I was good before this
By Dave Rodenbaugh
I've been a support professional for a number of years--first job out of college was customer support at a small software company. I thought I had customer support engrained in my blood when I started running a WordPress plugin business in 2010. Sarah gave a talk at an entrepreneur conference in 2012 and was offering this book in an early package. Hearing her speak, I was convinced she knew what she was talking about and signed up for the book. Three months later, I got it and I was NOT disappointed.

Dense and rich, with stories, specific scripts, history, and great philosophical discussions, this book has transformed my customer support for plugins. I went from a 4 out of 5 stars rating my plugin to 4.7 out of 5 today. Her emphasis of language makes a HUGE difference in how you handle customers, frontline support, refunds, and angry people.

Sarah truly understands the psyche of the support role and her book is a must have for any support professional, manager or otherwise.

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Tuesday 3 June 2014

[F645.Ebook] Download The Compleat Spanker, by Lady Green

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Everything you always wanted to know about consensual erotic spanking - anatomy, warm-up, implements, positions, troubleshooting, tricks and tips, and much more. The Compleat Spanker has solid coverage of many striking implements beyond the traditional hand-spank.

  • Sales Rank: #981054 in Books
  • Published on: 1997-03-28
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.00" h x 1.00" w x 6.00" l, .37 pounds
  • Binding: Paperback
  • 87 pages

About the Author
Janet W. Hardy is a writer and sex educator, and founder of Greenery Press. She has also been published as Catherine A. Liszt and Lady Green. She is the author or co-author of ten books, and frequently collaborates with Dossie Easton.

Most helpful customer reviews

43 of 45 people found the following review helpful.
The Compleat Spanker
By A Customer
An absolute must-read book for anyone interested in adult-to-adult spanking, either as a participant or simply curious. It's informative and easy to read for both spanker and spankee, wh ether the interest is erotic spanking, disciplinary, or just for fun.

0 of 0 people found the following review helpful.
Just like the title says, a great book for spankos and the people they want to explore with
By T. Williams
This may be a thin volume, but it's an excellent source for those interested in spanking. It covers anatomy, positions, technique, and discusses spanking. It's a good basic introduction on what would seem like a simple kink, just apply hand to backside. I have purchased multiple copies of this book and I give them out to people as a way of explaining what I like and how I like it. Friendly, approachable, and informative. You may be a newbie with questions, a partner trying to express what gets you off, or even an experienced kinkster looking to broaden your skill set. This book has something for everyone.

0 of 0 people found the following review helpful.
Peace of mind
By Missie Merritt
Much may seem obvious but having a second opinion never hurts. Lots of suggestions for variety in execution. Worth the short time to read.

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Monday 2 June 2014

[I717.Ebook] Download PDF Handbook of Psychosocial Rehabilitation, by Robert King, Chris Lloyd, Tom Meehan

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Handbook of Psychosocial Rehabilitation, by Robert King, Chris Lloyd, Tom Meehan

The Handbook of Psychosocial Rehabilitation is designed as a clinical handbook for practitioners in the field of mental health. It recognises the wide-ranging impact of mental illness and its ramifications on daily life. The book promotes a recovery model of psychosocial rehabilitation and aims to empower clinicians to engage their clients in tailored rehabilitation plans. The authors distil relevant evidence from the literature, but the focus is on the clinical setting. Coverage includes the service environment, assessment, maintaining recovery-focussed therapeutic relationships, the role of pharmacotherapy, intensive case management and vocational rehabilitation.

  • Sales Rank: #1116630 in Books
  • Brand: Brand: Wiley-Blackwell
  • Published on: 2007-03-12
  • Original language: English
  • Number of items: 1
  • Dimensions: 9.62" h x .50" w x 6.84" l, 1.11 pounds
  • Binding: Paperback
  • 232 pages
Features
  • Used Book in Good Condition

Review
"[P]ractical, clearly written, cleanly organised and obviously intended as a practitioner's guide and source book...chapters can be read independently or sequentially redeployed to suit the reader's predilections." Mental Health Practice“[A] valuable aspect of this book lies in its conceptualization of clients with severe mental illness … an excellent clinical guide to psychosocial rehabilitation.”
PsycCritiques

"I recommend buying this book to anyone who is interested in a recovery approach to psychosocial rehabilitation." British Journal of Occupational Therapy

From the Back Cover
The Handbook of Psychosocial Rehabilitation is designed as a clinical handbook for practitioners in the field of mental health. It recognises the wide-ranging impact of mental illness and its ramifications on daily life. The book promotes a recovery model of psychosocial rehabilitation and aims to empower clinicians to engage their clients in tailored rehabilitation plans. The authors distil relevant evidence from the literature, but the focus is on the clinical setting. Coverage includes the service environment, assessment, maintaining recovery-focussed therapeutic relationships, the role of pharmacotherapy, intensive case management and vocational rehabilitation.

About the Author
Robert King leads a multidisciplinary Graduate Mental Health programme and Chris Lloyd is Senior Lecturer for the Division of Occupational Therapy, both at the University of Queensland, Australia. Tom Meehan is also affiliated with the University of Queensland and heads a Research Unit at The Park, Centre for Mental Health in Brisbane.

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